Delivery Policy
The delivery option is available for the NYC area only. If you would like your order will be delivered beyond NYC, please contact us.
Standard Delivery Service
When you add items to your shopping cart, at the bottom of the cart page you'll see a menu titled "Select delivery date and time?" This is where you can select your preferred delivery day and timing option:
- 8am-1pm
- 1pm-7pm
We deliver orders in the time window chosen during checkout.
Balloons Party time can only make one delivery attempt for the order. If you made a mistake in the delivery address - the order will be fulfilled online, and re-delivery should be paid extra.
Same-Day Delivery Service
Same-Day Delivery is available for orders placed on the website before 2:00pm, Eastern Time (New York).
If the order is placed after 2:00pm delivery may be provided on the same day only if there are available delivery slots (please call 917-815-8380 to be sure). In other cases, the delivery will be provided on the next day.
Special Delivery Service - When Timing is Critical
If it is important for you to deliver your order by a certain time, please contact us to discuss this possibility. Delivery costs will be calculated individually depending on the address and time window for delivery.